Administrative Officer

A Customer Relations Officer is someone who handles the concerns of the people who buy our company's products or services. He works to rectify issues experienced by individual customers as well as aims to improve the organisation's overall customer satisfaction ratings.

We’re recruiting.

HONDA Mauritius is seeking to recruit an adequate candidate to fulfill the following role:

Administrative Officer

Responsibilities

• Assist in various administrative tasks such as answering phone calls, responding to emails, and handling paperwork related to vehicle sales, registrations, and documentation.
• Input customer information, vehicle details, and sales transactions into the dealership's database accurately and efficiently.
• Maintain records of vehicle inventory, including incoming and outgoing vehicles, ensuring accuracy in stock levels and updating inventory databases as needed.
• Organise and maintain physical and digital files related to vehicle sales, service records, warranties, and other important documents.
• Assist in processing financial transactions such as payments, deposits, and invoicing, working closely with the finance department to ensure accuracy and compliance.
• Provide support to the sales team by preparing sales contracts, arranging vehicle deliveries, and facilitating communication between customers and sales representatives.
• Follow up with customers after vehicle purchases or service appointments to ensure satisfaction, address any concerns, and gather feedback for improvement.
• Perform general office duties such as photocopying, scanning, filing, and maintaining office supplies to support smooth operations.
• Stay updated on relevant laws, regulations, and dealership policies pertaining to vehicle sales, documentation, and customer privacy, ensuring adherence at all times.
• Collaborate with other departments such as sales, finance, and service to ensure seamless coordination and communication within the dealership.

Requirements

• Minimum educational requirement: HSC or equivalent (as determined suitable by Management),
• Minimum of one year of relevant work experience,
• Proficiency in Microsoft Office 365.

Preferred Skills and others

• Effective verbal and written communications skills in both English and French,
• Experience with SAP software is considered a valuable advantage,
• Valid driver's license,
• Outstanding customer service skills,
• Attentive to details,
• Well organised,
• Ability to work under pressure and effect multi tasks.

CLOSING DATE: 21st JUNE 2025.

Only the best candidates will be called for an interview. The company reserves the right to not make any appointments as a result of this advertisement.