General Manager

We are seeking a dynamic General Manager to lead all hotel operations, ensuring exceptional service, efficient logistics, and achievement of financial objectives. You will oversee the Hotel Team, coordinate across departments, and maintain facilities and equipment at the highest standard.

Your Impact

• Lead the full hotel operation from service excellence and logistics to financial performance and compliance
• Create unforgettable guest experiences, delivering personalized 4-star service at every touchpoint
• Inspire, uplift, and empower teams, working closely with Heads of Department to drive collaboration and engagement
• Drive smart commercial decisions using guest insights and market intelligence to shape pricing, service offerings, staffing, and CAPEX
• Ensure excellence behind the scenes, keeping facilities, equipment, health & safety, and standards in top shape
• Work closely with the commercial team of the property to translate strategy into profitable results

Who You Are

• A hands-on leader and change driver who leads by example
• Commercially sharp, people-focused, and guest-obsessed
• Comfortable balancing strategy with day-to-day operations
• Passionate about building engaged, high-performing teams