Trainee Manager

An employee undergoing structured training to learn managerial duties while supporting daily operations under supervision.

Duties and Responsibilities of a Trainee Manager

1. Learning & Development

   • Undergo structured training to understand company policies, procedures, and operations.

   • Learn departmental functions and management practices under supervision.

   • Attend training sessions, workshops, and meetings as required.

2. Operational Support

   • Assist managers in day-to-day operational activities.

   • Support planning, organizing, and monitoring of work processes.

   • Ensure assigned tasks are completed accurately and on time.

3. Team Coordination

   • Work closely with team members to understand workflow and performance standards.

   • Assist in supervising staff when delegated by the Manager.

   • Promote teamwork and effective communication within the department.

4. Reporting & Documentation

   • Prepare reports, presentations, and summaries as assigned.

   • Maintain accurate records and documentation.

   • Report progress, challenges, and observations to the reporting manager.

5. Policy & Compliance

   • Comply with company rules, code of conduct, and health & safety regulations.

   • Ensure confidentiality of company and employee information.

   • Follow instructions and guidelines provided by management.

6. Customer & Stakeholder Support

   • Assist in handling customer or client inquiries and issues professionally.

   • Support service quality and customer satisfaction initiatives.

7. Problem-Solving & Improvement

   • Identify operational issues and suggest improvements.

   • Participate in process improvement and efficiency initiatives.

   • Learn to handle basic problem-solving under supervision.

8. Performance & Conduct

   • Demonstrate professionalism, punctuality, and a positive attitude.

   • Accept feedback constructively and implement improvements.

   • Meet training objectives and performance standards set during the traineeship period.

9. Other Duties

   • Perform any other reasonable duties as assigned by management in line with the role.