Manager- People and Culture

QBL is seeking a dynamic Manager- People and Culture to support and assist the Head of Human Resources in leading and executing HR operational and strategic activities within a fast-paced FMCG environment.

What you will be doing:

Talent Acquisition

• Support the Head of HR and on Workforce Planning and Talent Acquisition process
• Assist the end-to-end recruitment for operational and managerial roles, ensuring timely and high-quality hires.
• Partner with managers on workforce planning, manpower forecasting, and job design to meet business needs.

Onboarding & Offboarding:

• Deliver an engaging onboarding experience and coordinate cross-functional induction requirements.
• Manage exit processes, conduct exit interviews, analyse trends, and recommend retention strategies.

Industrial Relations & Trade Union Management:

• Assist Trade Union negotiations, grievance handling, and ensure compliance with labour laws and Collective Agreements.
• Provide coaching and guidance to managers on disciplinary matters, absenteeism, and employee concerns.

Employee Engagement & Culture:

• Implement engagement initiatives, run surveys, focus groups, and action plan follow-ups.
• Support embedding of organisational values through workshops, refresher sessions, and day-to-day practices.

Employee Wellbeing:

• Promote health, safety, and mental wellbeing programmes across the organisation.
• Coordinate welfare activities, CSR initiatives, and track wellbeing KPIs to improve programme effectiveness.

Reporting & Analytics:

• Maintain HR dashboards and assist in preparation of various HR reports.
• Analyse HR metrics to identify trends, provide insights and propose actionable improvements

What are we looking for?

• Strong Industrial Relations, labour law, and Union negotiation exposure.
• Recruitment, workforce planning, and HR analytics proficiency.
• Excellent interpersonal, communication, and stakeholder influencing skills.
• High emotional intelligence, proactive mindset, and resilience under pressure.

Qualifications & Experience:

• Bachelor’s Degree in Human Resources Management.
• Minimum 5 years of HR Generalist experience with strong exposure to IR/ER or operational HR.
• FMCG, manufacturing, or unionized environment experience is an advantage.
• Proven experience leading engagement, wellbeing, and culture initiatives.