The Night Auditor is a key representative for the customers:is responsible for the smooth running of operations. Coordinates the night security through the technical service and/or the security agents. He/She is in charge of the cash desk closures.
GENERAL MISSIONS
• Assist clients professionaly upon arrival and departure (check-in / check-out) and during their stay
• Be fully familiar with all the standards, products and services offered in the resort and by Club Med in general in order to achieve a high level of satisfaction
• Suggest improvements to his/her manager regarding daily operations and client experience
• Know and apply internal payment and billing policy, be responsible for any financial transaction made in his/her working area
• Formalize and control the cash register closures of the Welcome & Services department
• Handle any customer request intervening during his/her working hours
• Ensure a perfect preparation of the needs of the service to welcome customers during the day
Your Profile:
Your Skills:
The Club Med reserves the right to contact the candidates who would correspond the most to the profile sought.