Receptionist

The Receptionist will play a vital role in creating a positive impression of the organization and ensuring smooth daily operations through professional and courteous service

Key Responsibilities

• Greet and welcome visitors, clients, and employees with professionalism and courtesy
• Answer and direct incoming phone calls to appropriate departments or personnel
• Schedule and confirm appointments, meetings, and conference room bookings
• Maintain an organized reception area and ensure it remains clean and welcoming
• Manage reception desk activities including mail distribution, package receipt, and courier services
• Maintain accurate visitor logs and sign-in procedures
• Prepare and distribute correspondence and documents as directed
• Perform general data entry and maintain visitor/client databases
• Provide information to callers and visitors about the organization, services, and facilities
• Relay messages promptly and accurately to appropriate staff members
• Coordinate with various departments to facilitate smooth operations
• Handle routine inquiries and resolve issues within scope of authority

Required Qualifications

• High school diploma or equivalent
• Proven experience as a receptionist or in a similar customer-facing role (minimum 1-2 years preferred)
• Excellent verbal and written communication skills