As a Service coordinator, you will be responsible for supporting the sales team, handling administrative tasks, and managing the daily planning of our Operators through excellent customer service and product knowledge.
He/She will have the following responsibilities:
- Draw up and send quotations, pro-forma invoices, contracts, renewal letters and follow up of same.
- Update control sheets with new contracts, renewal, treatment report form, job sheets and planning of job teams.
- Liaise with Operators team and manage planning to ensure timely service.
QUALIFICATIONS & SKILLS
- Higher School Certificate holder or equivalent.
- At least 2 years of working experience in sales/back office/Pest control.
- Be customer-oriented, proactive, dynamic, result oriented and good
organization skills.
- Fluent in English and French (oral and written).
- Ability to work under pressure and respect tight deadlines in a fast paced
environment.
- I.T proficient (knowledge of SAGE or any ERP would be an advantage).