Cashiering

• Plans and organises work, based on Day Events Report.
• Takes cash from the different outlets and exchange with the Assistant Financial Controller for denominations.
• Makes store requisition for all stationery items needed.
• Handles all cash and credit card payment from clients.
• Fills in float book and makes entries on Scala.

Billing Procedures

• Issues bills to be signed and settled by clients, based on the “Bon de Commande” received from Waiters.
• Verifies whether clients’ details (Name & Room Number) on bills are correct and close bills on Micros.

  Customer Service

  • Deals with clients’ queries and notifies the Assistant Financial Controller of any major problems encountered.

   

  SOP Compliance and Quality Assurance

  • Verifies all takings sheet and sequence of receipts, and submits to the Front Office Controller. 

    SPECIFIC REQUIREMENTS

    • Work under pressure and overtime when required.
    • Ability to deal efficiently with clients’ queries.
    • Ability to walk and stand for prolonged periods.