Senior Travel Consultant (Arcadia Travel Ltd)
- Port Louis
- Negotiable
- Permanent
- Added 03/11/2025
- Closing 03/12/2025
- Human Resource Manager
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Arcadia Travel is looking for a Senior Travel Consultant. The ideal candidate will have in-depth knowledge of international and domestic travel, excellent customer service skills, and the ability to manage complex itineraries while driving sales and client satisfaction.
Job Purpose:
Arcadia Travel is looking for a Senior Travel Consultant to provide expert travel advice and personalized service to our clients. The ideal candidate will have in-depth knowledge of international and domestic travel, excellent customer service skills, and the ability to manage complex itineraries while driving sales and client satisfaction.
Job Responsibilities:
- Provide tailored travel solutions for B2C and B2B clients, including flights, accommodation, transfers, tours, and travel insurance.
- Build and maintain strong client relationships, ensuring repeat business and loyalty.
- Manage complex itineraries, including multi-destination trips and corporate travel arrangements.
- Advise clients on travel regulations, visa requirements, health, and safety guidelines.
- Research and negotiate with suppliers and partners to secure the best rates and exclusive offers.
- Stay updated on industry trends, promotions, and emerging destinations to provide expert recommendations.
- Achieve individual and team sales targets while contributing to revenue growth.
- Mentor and support junior consultants, sharing knowledge and best practices.
- Ensure accuracy and efficiency in booking processes, invoicing, and documentation.
Job Requirements:
- Proven experience in a travel consultancy or agency, preferably in a senior or specialist role.
- Strong knowledge of GDS systems (e.g., Amadeus, Sabre, Galileo) and booking platforms.
- Excellent communication, negotiation, and customer service skills.
- Ability to handle high-pressure situations and solve problems efficiently.
- Passion for travel, cultural awareness, and attention to detail.
- Strong organizational and time-management skills.
- Certifications in travel or tourism management.
- Experience in luxury travel or corporate travel management.
- Multilingual skills are an advantage.