The IT operations and Security Lead is responsible for designing, implementing, and maintaining the organization’s IT infrastructure, cybersecurity posture, and technology strategy.

KEY RESPONSIBILITIES

 Enterprise Architecture & IT Strategy

• Design, maintain, and optimize the organization’s IT infrastructure roadmap.

• Align technology initiatives with overall business goals and objectives.

• Evaluate and recommend emerging technologies to enhance efficiency, scalability, and security.

Cybersecurity & Governance

• Develop, implement, and manage cybersecurity frameworks, policies, and standards.

• Conduct regular security audits, vulnerability assessments, and risk analyses.

• Ensure compliance with data protection and privacy regulations (e.g., GDPR, ISO 27001).

• Oversee endpoint protection, antivirus, email security, and threat detection systems.

Network & Infrastructure Management

• Configure, monitor, and maintain core network components including firewalls, switches, and routers.

• Ensure network performance, reliability, and high availability across LAN/WAN, Wi-Fi, and VPN infrastructures.

• Proactively manage infrastructure capacity and performance.

Cloud & Systems Administration

• Administer and optimize the Office 365 environment (Exchange Online, SharePoint, Teams, Azure AD).

• Manage hybrid Active Directory and identity and access management systems.

• Oversee Windows/Linux server administration, patching, and system performance.

Data Protection & Backup

• Implement and monitor robust backup and recovery strategies.

• Conduct regular disaster recovery tests to ensure business continuity.

• Maintain data integrity across on-premises and cloud environments.

ERP Access & User Management

• Manage ERP user roles, access rights, and privilege assignments.

• Collaborate with business units to ensure appropriate access control and compliance.

• Support ERP-related integration and security initiatives.

Team Leadership & Vendor Management

• Lead, mentor, and develop IT support and infrastructure teams.

• Manage third-party vendors, service providers, and SLAs.

• Oversee IT procurement, licensing, and budget management.

Project Management

• Plan, execute, and deliver IT infrastructure projects on time and within budget.

• Coordinate infrastructure upgrades, migrations, and technology rollouts.

• Drive continuous improvement and innovation within IT operations.

QUALIFICATIONS

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• 5-7 years of progressive experience in IT infrastructure, systems administration, or enterprise architecture.

• Strong knowledge of networking, cybersecurity, cloud platforms (Microsoft 365/Azure), and ERP systems.

• Proven experience leading technical teams and managing vendors.

• Relevant certifications (e.g., TOGAF, CCNP, CISSP, ITIL, Microsoft Certified Solutions Expert) are a plus.

KEY COMPETENCIES

• Strategic and analytical thinking

• Strong leadership and communication skills

• Excellent problem-solving and decision-making ability

• Deep understanding of cybersecurity and enterprise architecture principles

• Project management and stakeholder collaboration skills