Reporting to the Indian Ocean HR Manager, you will be responsible for identifying training needs, designing and delivering impactful learning solutions and fostering a culture of continuous improvement and capability building across all levels of the organization.

We are seeking an accomplished and dynamic Learning Partner to join our team in Mauritius. In this role, you will play a critical part in driving the learning & development strategy for Brink’s Indian Ocean. Reporting to the Indian Ocean HR Manager, you will be responsible for identifying training needs, designing and delivering impactful learning solutions and fostering a culture of continuous improvement and capability building across all levels of the organization. 

Key Responsibilities:

Learning Strategy & Deployment

• Collaborate with business leaders to assess learning needs aligned with operational goals and strategic priorities.
• Develop and implement annual learning plans, including compliance, technical, and leadership development programs.
• Support the deployment of global learning initiatives and adapt them to local context.

Content Development & Training Delivery

• Facilitate engaging in-person and virtual training sessions for frontline employees, supervisors, and managers.
• Coordinate external training providers and ensure quality and relevance of content.
• Create or adapt training materials, e-learning modules, and job aids tailored to Brink’s operational environment.
• Leverage digital tools and platforms to enhance learning accessibility and effectiveness.

Performance & Development

• Champion the My Performance & Development process, including goal setting, mid-year reviews, and annual reviews conducted via Workday.
• Provide training and guidance to managers and employees on effective goal setting, feedback, and development planning.
• Monitor completion rates and quality of performance conversations and provide insights to leadership to drive continuous improvement.

Stakeholder Engagement

• Build strong relationships with operational and functional leaders to understand business challenges and workforce capability needs.
• Seek and develop partnership with external training providers to support the training requirement of Brink’s employees
• Be the contact person and establish good and close working relationship with the external parties relating to training such as the MQA, HRDC, Business Mauritius, etc.
• Work in collaboration with the national authorities for training and employment schemes which are made available to entrerprises – ensure the optimized use of same for the benefit of the company and advise management on the use of same.

Preferred Qualifications:

• Bachelor’s degree in human resources management, or a related field; master’s degree preferred.
• Minimum of 3 years of experience in developing & facilitating training programmes.
• Proven ability to conduct Training Needs Analysis (TNA) and translate findings into actionable learning plans
• Strong business acumen with the capability to understand operational and functional priorities.
• Ability to localise global programs and adapt them to the cultural & operational context of Mauritius, Reunion & Madagascar
• Experience working with a Learning Management System (LMS); familiarity with Workday Learning will be an advantage.
• Excellent written and verbal communication skills in both English and French.
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.

Additional Requirements:

• May be required to travel within the Indian Ocean countries

May be required to support regional projects within the group and work with different stakeholders (both internal & external).