Create Rental Agreement in system (Bluebird) including keeping a copy of Know Your Customer (KYC) documentation.

Handle the full payment process at the start of each rental, ensuring accurate and timely transactions.

Fill in the motor vehicle checklist with client details and Rental Agreement (RA) details prior to handing over to Sales Agent for verification with client.

Verify reservations and ensure all related preparations are completed on time, including vehicle availability, special requests, and any additional customer preferences.

Verify due backs and ensure all extensions are accounted for and accurately recorded.

Handle the "check-in" process by ensuring that returned vehicles are inspected, and all necessary documentation is completed.

Void deposits in accordance with company policies and procedures, ensuring accurate and prompt processing.

Perform scanning of necessary documents in accordance with company processes.

Balance and bank cash on a daily basis, ensuring accuracy in cash handling and reconciliation.

Handle client queries promptly and professionally, providing assistance and resolving issues related to rentals, payments, and deposits.

Facilitate the redirection of fines incurred during the rental period to the appropriate parties, ensuring proper documentation and communication.