Greet guests with a friendly and professional demeanor upon arrival.

Manage reservations and walk-in guests, ensuring efficient seating arrangements.

Escort guests to their tables and present menus when required.

Maintain an organized reservation and waiting list system.

Coordinate with servers and managers to ensure smooth table turnover.

Answer telephone calls, provide information, and take reservations accurately.

Handle guest inquiries, requests, and complaints in a courteous manner.

Maintain cleanliness and presentation of the reception/hostess area.

Ensure guest satisfaction by regularly checking with them and assisting when needed.

Support the service team during busy periods.