Company Overview: Ducray Lenoir is a leading healthcare provider known for delivering high-quality pharmaceutical and medical products and solutions. As we continue our growth and innovation journey, we are seeking a talented Medical Representative to join our team and contribute to our success.

The Business Development Manager drives growth across Private Pharma, VET, and OTC Operations at Ducray Lenoir through strategic sales leadership, customer relationship management, team development, and operational efficiency.

Strategic Planning and Execution

To develop and execute comprehensive sales strategies that drive revenue growth and achieve company targets by:

• Developing and implementing effective sales strategies to achieve company targets.
• Analysing market trends, customer needs, and competitive landscape to identify opportunities.
• Setting sales goals and monitor performance metrics.

Product Development

Create demand for assigned product portfolios by:

• Following up on procurement processes for product tenders.
• Initiating and managing the procurement process for tenders/IQ/PO, ensuring product specifications are listed.
• Remaining focused on new opportunities within the specialty.
• Identifying and develop niche markets.

Market Expansion and Business Development

To drive company growth by securing new clients, increasing revenue, and expanding market reach by:

• Identifying and pursuing new business opportunities and partnerships.
• Expanding the company's market presence by entering new territories and segments.

Developing and execute plans for product launches and promotional activities.

Sales Operations and Administration

To enhance the efficiency of operations through effective process management and timely project completion by:

• Overseeing the sales pipeline and ensure accurate forecasting.
• Preparing and present regular sales reports to senior management.
• Managing sales budgets and ensure optimal allocation of resources.

Customer Relationship Management

To prioritize customer satisfaction and loyalty through exceptional service and effective communication by:

• Building and maintaining strong relationships with key clients and stakeholders.
• Addressing customer inquiries and resolve issues promptly.
• Conducting regular client meetings to ensure satisfaction and uncover new opportunities

Teamwork & Cross-functional Collaboration

To enhance cooperation and coordination across departments to drive overall business success by:

• Fostering a positive and communicative team atmosphere.
• Communicating closely with the sales team on commercial information and opportunities.
• Collaborating with the technical team and suppliers to resolve customer events.
• Working closely with marketing, product development and other sales teams.
• Providing and sharing market feedback to inform product enhancements and marketing strategies.
• Collaborating with finance and operations to align sales efforts with overall business goals.

Manage Stock Level

• Track stock levels and ensure the replenishment of fast-moving products.
• Highlight products with short expiry dates or dormant items where applicable.
• Maintain consignment registers where applicable.

Debtors

• Ensure timely invoicing of deliveries.
• Close store forms and invoices within two weeks.

Regulatory Compliance and Ethics and Adherence to Company policies

• To identify, mitigate, and manage risks effectively while ensuring prompt resolution of customer complaints by:
• Maintaining compliance with company mission, values, and vision.
• Engaging professionally with customers and demonstrate integrity.
• Adhering to national and local regulations and safety standards.
• Taking responsibility and be accountable for health and safety measures.
• Strictly following internal procedures according to ISO Standard.
• Ensuring all sales activities comply with industry regulations and company policies.
• Promoting ethical sales practices and integrity in all business dealings.
• Staying informed about changes in healthcare regulations and adjust strategies accordingly.

People Management

• Supervise team performance and address any impediments as needed.
• Identify learning and development needs and collaborate on improvement plans.
• Maintain workforce discipline and manage conflicts effectively.
• Ensure compliance with health and safety regulations.
• Participate in training courses and skill development, including self-learning, study, and on-the-job training.
• Facilitate knowledge transfer to colleagues and subordinates.
• Set performance expectations and conduct regular evaluations.

 Qualifications and Requirements

• Tertiary qualification in science, engineering, or business is preferred; nursing qualifications are also accepted.
• Must be registered as a pharmacist with the Pharmacy Council.

 Experience:

• Previous experience in healthcare, hospital/ clinical environment.

 Skills and Competencies:

•  Excellent communication, presentation, negotiation, and selling skills.
• Strong planning and organizational skills.
• Ability to work independently and in a team.
• Product Knowledge: In-depth understanding of Pharmaceutical Products specifications, features, and applications.
• Quality Assurance: Understanding of quality assurance processes and procedures related to medical devices.
• Industry Trends: Keeping up-to-date with technological advancements and emerging trends.
• Technical Documentation: Proficiency in creating and interpreting technical documentation, manuals, and product specification.

Management reserves the right to call only the most suitable candidates for an interview and may choose not to make any appointment as a result of this advertisement.