assisting customers handling inquiries resolving issues order processing record keeping.
assisting customers: providing information and assistance to customers regarding products, services, and policies.
handling inquiries: answering customer questions via phone, email, chat or in person.
resolving issues: addressing and resolving customer complaints or issues to ensure customer satisfaction.
order processing: assisting with order placement, tracking, and returns or exchanges.
record keeping : maintaining accurate records of customer interactions and transactions.