Waiter/Waitress

To be responsible and ensure that all the activities of the Food and Beverage Department are done and respected as per established hotel standards and procedures.

RESPONSIBILITIES

 To promote the desired work culture around the five core values of trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.
EXPERIENCE
1. KEY RESPONSIBILITIES

• Provide efficient food sales & services to guests
• Maintain stock & display food according to established standards
• Maintain cleanliness in work areas and outlet areas
• Maintain cleanliness of equipment, dishes and silverware
• Demonstrate product knowledge
• Perform opening and closing duties as required
• Work on a rotating shift, around all the outlets.
• Prepare the trolleys and the trays during his/her shift.
• Bring the service in an efficient and courteous way to the room.
• Check the cleanliness and perfect shape of all items sent to the guest.
• Wait for Superiors check before bringing service to the guest-room.
• Bring the invoice to the guest and for settlement of the bill.
• Remove the trolleys and trays from rooms and floors.
• Check his personal grooming and uniforms appearance matches with standards.
• Comply with hotel’s safety, hygiene and health policies.
• Responsible for VIP’s set-up Bars.
• Perform other duties and assignments as directed by the immediate superiors/Head of Department from time to time
QUALIFICATIONS
School Certificate