Ensure proper mise en place, serve guests professionally, assist with table setup, buffet display, and service, while maintaining cleanliness and supporting the F&B team. Handle guest queries and follow standard procedures.
Job Description
• Responsible for a clean and proper mise en place.
• Send the silverware for polishing to the stewarding department as assigned by superiors.
• Carry food and beverages from kitchen / bar to service area professionally.
• Serve guests according to set standard and procedures.
• Collect soiled dishes from the tables and service stations and to dispatch to dish washing area.
• Assists Chef de Rang in their tasks.
• Maintain cleanliness in the Outlet, service station and back area.
• Set up display/buffet counter with plates / cutleries for different services.
• Complete mise en place before the service starts.
• Assigned to set up tables and serve meals.
• Pick up requisition from storeroom as assigned to set up tables and serve meals.
• Assist hostess to seat the guests.
• Needs to know the menu by heart as well as chef’s specials, buffet items and beverage list.
• Answer to guests queries and to refer any complain / suggestion to Outlet Manager or his
Assistants.
• Never go from Restaurant to kitchen with an empty tray and vice versa.
• Perform any other duties as assigned by his superiors.
Qualifications
Qualification:
• Middle or Secondary Education + Additional training or certificates in the relevant field is a
plus.
Experience:
• A minimum of 1 year of experience in hotel industry on a similar position including training.
• Proven experience working in a top luxury resorts is a plus.
• Experience working in remote island locations is a plus.
Technical skills:
• Multi-tasking.
• Able to perform well in fast-paced environments.
• Team spirit.
• Active listening and effective communication skills.
• Hands-on experience with cash register and ordering information system.
• Fluency in English, or another language, written and verbal communication.
• Knowledge of a second language is a plus.