To ensure that guest rooms, corridors, and public areas are clean, orderly, and well-maintained. This role involves performing a variety of cleaning duties to provide a pleasant environment for guests and maintain high standards of cleanliness and hygiene
- Clean and sanitize guest rooms, including making beds, dusting furniture, vacuuming floors, and cleaning bathrooms.
- Replace used towels, bed linens, and toiletries with clean ones.
- Restock room supplies such as wet and dry amenities.
- Report any maintenance issues or damage to the supervisor.
- Use cleaning products and equipment according to safety guidelines.
- Report guest feedback or complaints to the supervisor for resolution.
- Keep track of cleaning supplies and notify the supervisor when supplies need to be reordered.
- Provide excellent customer service by responding to guest requests and inquiries promptly and courteously.
- Follow all safety and sanitation policies and procedures.
Handle cleaning chemicals and equipment safely and according to established guidelines