Training Coordinator

Training Coordinator

Role Purpose

The Training Officer plays a key role in driving the organization’s learning and development strategy by ensuring that all training initiatives are aligned with business objectives, operational excellence, and regulatory requirements. This role supports the continuous growth of employees through structured learning programs, effective training delivery, and performance-driven evaluation mechanisms.

Key Responsibilities

Strategic Training & Planning

• Partner with Department Heads and the Human Resources team to identify training needs aligned with business priorities.
• Develop, implement, and continuously improve departmental training frameworks and learning pathways.
• Contribute to the design and execution of the company’s overall Learning & Development strategy.

Training Delivery & Development

• Design, develop, and deliver high-quality training programs and materials (presentations, guides, and learning resources).
• Facilitate onboarding and induction programs to ensure a smooth integration of new employees.
• Deliver Train-the-Trainer sessions to enhance internal training capabilities.
• Adapt training approaches to suit different learning styles and audiences.

Coordination & Administration

• Plan and coordinate training schedules, logistics, and calendars across departments.
• Maintain and manage training records, databases, and documentation.
• Ensure proper maintenance of training equipment and learning resources.
• Support trainers in achieving training objectives and performance outcomes.

Compliance & Regulatory

• Manage and follow up on MQA training registrations.
• Handle HRDC processes including G1 and G3 submissions.
• Ensure all training activities comply with regulatory and organizational standards.

Monitoring, Evaluation & Reporting

• Evaluate training effectiveness using feedback, performance data, and business impact metrics.
• Conduct regular spot checks to ensure training quality and consistency.
• Prepare detailed monthly reports and provide insights to the Head of Human Resources.
• Recommend improvements based on analysis and continuous feedback.

Communication & Engagement

• Develop and manage internal communication materials related to training (articles, handbooks, campaigns).
• Promote a culture of continuous learning and development across the organization.

Qualifications & Experience

• Degree in Human Resources Management, Learning & Development, or a related field.
• Minimum of 5 years of experience in a training or Learning & Development role.
• Hands-on experience within a structured training environment.

Core Competencies

• Excellent communication skills in both English and French (written and verbal).
• Strong presentation, facilitation, and public speaking skills.
• Proficiency in Microsoft Office tools, particularly Excel and PowerPoint.
• Ability to design and structure effective training programs.
• Strong organizational skills with high attention to detail.
• Adaptability and ability to work with diverse audiences.
• Analytical mindset with a focus on continuous improvement.
• Strong sense of professionalism, ethics, and integrity.

Employee Benefits

• Continuous learning and development opportunities
• Performance-based bonus
• Loyalty bonus
• Medical insurance
• Pension plan