TRAINING MANAGER

We are seeking a dynamic and passionate Training Manager to lead our Learning & Development initiatives. This role is pivotal in cultivating a culture of continuous improvement, service excellence, and professional growth across all departments

Key Responsibilities

• Design and implement training programs aligned with brand standards and operational goals
• Conduct training needs analysis and develop tailored learning solutions
• Facilitate engaging workshops, onboarding sessions, and leadership development programs
• Monitor training effectiveness and drive performance improvements
• Collaborate with department heads to support career progression and succession planning
• Ensure compliance with health, safety, and hospitality regulations

What We’re Looking For

• Proven experience in training or L&D within the hospitality industry (luxury segment preferred)
• Strong facilitation, coaching, and interpersonal skills
• Ability to inspire and motivate diverse teams
• Fluent in English and French
• Certification in training or hospitality management is an advantage