Coordinate the hotel’s sustainability roadmap while designing and delivering people development initiatives that lift service quality and compliance. The role is split approximately 60% Sustainability and 40% Training, ensuring environmental goals and talent capability grow together.
Execute all RB and Sustainability tasks assigned by the Cluster HR Manager.
Maintain records and ensure compliance with Green Key standards and audits.
Seek and maintain supplier certifications for RB-related purchases (biodegradable products, energy- and water-efficient devices, etc.).
Collect monthly and yearly information on energy, water, refrigerant gases (R134, R404, R410), laundry tonnage, linen/towel reuse, and soap collection.
Prepare monthly reports on waste, energy, and water consumption; create consolidated waste reports with external waste outsourcers.
Calculate monthly and annual carbon footprints.
Propose and participate in CSR activities; coordinate colleague volunteer programs.
Participate in all environmental events (e.g., Earth Hour, World Environment Day).
Assist with design, implementation, and monitoring of Green Key SOPs in collaboration with department heads.
Assist Maintenance in preparing monthly RB reports.
Create RB presentations, awareness posters, and training slides.
Inform the Cluster HRM of any staff complaints related to harassment, discrimination, or inequality at the workplace.
Establish and monitor on-the-job training across departments; ensure procedures are implemented consistently.
Assist in the design, rollout, and monitoring of the Resorts’ annual Training Calendar.
Support the Assistant Human Resource Manager in induction programs and YIC! Training.
Coordinate recruitment & selection phases where required.
Maintain and update training records (attendance sheets, evaluations, certificates).
Support e-learning (Typsy, LMS) tracking, reporting, and reminders.
Conduct or coordinate refresher sessions for service, safety, and compliance topics.
Align training with guest feedback (GSS, audits, mystery shopper results).