Store Supervisor

Are you a motivated and detail-oriented professional with a passion for retail operations? QBL is looking for a Store Supervisor to join our team and take charge of day-to-day store activities while ensuring exceptional customer service and efficient stock management.

Key Responsibilities:

Supervision & Team Management

• Lead, supervise, and support storekeepers across all operational sites or departments.
• Monitor daily activities including receiving, storing, issuing, and recording materials and equipment.
• Train and coach storekeepers on inventory procedures, documentation, FIFO/FEFO, and safety.
• Conduct regular site visits to ensure consistency and alignment to company standards.

Inventory & Stock Control

• Ensure proper inventory management of raw materials, spare parts, consumables, and equipment.
• Monitor stock levels and coordinate with procurement for replenishment to avoid stock-outs.
• Enforce stock rotation principles (FIFO/FEFO) to minimise obsolescence and wastage.
• Ensure near-expiry or damaged items are promptly flagged and escalated.

Compliance & Procedures

• Ensure adherence to SOPs, hygiene, safety, and housekeeping standards in all stores.
• Support internal and external audits by ensuring records and processes are in order.
• Promote and monitor compliance with food safety, security, and occupational safety practices.

System & Documentation

• Ensure proper documentation for all inventory transactions (receipts, issues, transfers).
• Validate that ERP/system entries are timely and accurate across all locations.
• Maintain accurate bin card systems and perform regular cycle counts.

Process Improvement

• Identify gaps in processes and propose improvements for efficiency and accuracy.
• Standardise storekeeping procedures across stores to streamline operations.
• Assist in developing SOPs and training materials for the storekeeping function.