Spa Receptionist

Spa Receptionist's responsibilities include the greeting of all guests, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed.

DUTIES AND RESPONSIBILTIES:

• Acknowledge and greet everyone who enters and leaves the spa.
• Ensure that the check-in, check-out and payment process is handled in accordance with company policy.
• Maintaining a clean and organized reception area.
• Handle any guest complaints or concerns in a timely and professional manner.

CANDIDATE PROFILE:

• A minimum of 1 year of experience in hotel industry.
• Fluency in English and French, both written and oral.
• Computer literate.
• Team oriented.