Sommelier Supervisor

We are seeking a passionate and skilled Sommelier Supervisor to join our Food & Beverage team.

• Delivering high service standards at all times within your assigned station.
• Managing wine-by-the-glass stations, ensuring correct presentation and service of all wines.
• Greeting guests, taking orders and making personalised wine recommendations based on menu pairings.
• Setting up service stations with full mise-en-place and ensuring readiness before each shift.
• Supporting team members through active collaboration.
• Handling guest feedback or complaints politely and efficiently, escalating when necessary.
• Following and maintaining hygiene, grooming, and safety standards in your work area.
• Working closely with kitchen and stewarding teams to ensure a smooth flow of service.
• Participating in monthly inventory of wines and monitoring stock usage and quality.
• Following all hotel standards and procedures, maintaining professionalism at all times.
• Attending team briefings and contributing ideas for service improvements and team development.
• Remaining flexible to support other outlets or shifts as required by business needs.