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Sommelier

To provide advice to guests in choosing the most appropriate wine to accompany their meal and serves wine according to the highest standards.

Welcomes important guests or groups by sabering champagne.
Converses with guests to obtain feedback and suggestion for improvement.
Provides advice and information to clients and restaurant Team Member on the selection of wine by possessing a thorough knowledge of the menu/all wines on wine list with their prices.
Handles customer complaints efficiently through appropriate interaction and action and/or referral to Management.
Takes wine orders and serves guests wishing to taste particular wines.
Opens wine bottles and serves guests in accordance as per Standard Operating Procedures.
Verifies that wine is served at appropriate temperature.

LUX* Grand Baie