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Senior IT Technicians

  • Mauritius
  • 10,000 - 20,000
  • Permanent
  • Added 31/10/2017 
  • Closing 29/11/2017

Description

At Fairstep, we are a team of HR professionals who provide expert HR Consultancy & Recruitment Services.

 

Our Client provides a broad range of Business & Information Technology (IT) Solutions. The services cover software development, web design, trade price hardware, network solutions, data backups, disaster recovery, virus removal protection, SPAM filtering and maintenance & support. To cater for its rapidly growing business, it is now recruiting two (2) Senior IT Technicians.

 

Main Duties:

  • Perform technical proposals & calculate costing of solutions upon requests of clients
  • Send proposals to clients for approval & respond to their queries
  • Train personnel in implementation & support of networking, infrastructure and security
  • Conduct regular meetings with clients to decide upon implementation procedures & for progress monitoring
  • Prepare project & implementation plan so as not to disrupt the client’s working environment
  • Ensure the sound operation of the newly implemented system by running tests
  • Train clients in the effective usage of the implemented business solutions
  • Participate actively in the resolution of customer complaints and ensures follow up actions to prevent recurrence

 

Qualifications / Experience:

  • Degree in Computer Science or Engineering or other equivalent qualifications; with a professional certification (CompTIA A+, Network +, security +, MCSA, MCSE)
  • Minimum of 2-5 years’ experience in a similar position

 

Ideal Profile:

  • Strong time-management skills (including an exemplary record of attendance and punctuality)
  • Coaching skills
  • Excellent analytical & customer service skills
  • Good technical knowledge; Server & Networking
  • Ability to multi-task & work under minimum supervision
  • Strong ability to read, understand & interpret technical documentation
  • Strong sense of discretion & confidentiality
  • Possess a clean car driving license (manual)

Following this advertisement, either Fairstep Ltd and/ or its client reserves the right (i) not to go ahead with the recruitment of the above-mentioned post and (ii) to call only the best candidates to participate in the selection process.

 

Fairstep Ltd

Fairstep Ltd

 
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