Senior Credit Controller
- Port Louis
- Not disclosed
- Permanent
- Added 10/07/2025
- Closing 20/07/2025
- Bianca BEGUE
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The Senior Credit Controller is responsible for ensuring effective management of company receivables through regular debtors follow-up, coordination with the Sales Department for timely payment collection, monitoring of advance payments, and timely submission of relevant reports.
Key Responsibilities:
Operational Efficiency:
- Input, filing and follow-up on Invoices, Purchase Orders, Delivery Notes
- Update immediate account – direct selling
- Monitor Advanced Payment from local and international customers and coordinate with Sales Dept
- Monitor, process, follow-up and report on local and international customers
- Process creation of new customers’ account on system (Oracle)
- Process MRA query as and when required
- Report internally to Sales Dept for Paid Invoices
- Report full Debtors per customer and MOH by Department on a weekly and timely basis as required
- Archive, store and manage past files as per requirements
- Assist in maintenance of the quality management system including auditing activities for continuing adaptability and suitability
- Improve and maintain housekeeping and orderliness in the workplace
Revenue Generation:
- Copy Remittance and calculate Liquidated Damage (LQD)/Exchange Rate
- Copy, calculate, update and process on Netsuite for Tax Deduction at Source (TDS), LQD, Gain on parity, Loss on Parity or excess for MOH, other ministries and private customers
- Manage Debtors’ follow-up, update reminder list and chase accordingly
- Follow-up large orders from assigned suppliers
Customer Experience:
- Manage and participate actively in the resolution of customer complaints and follow up to prevent recurrence within predefined deadline.
Human Capital:
- Request required training, coaching or support as and when required to optimise performance of job to achieve objectives of the Department
- Provide training, mentoring or coaching to new recruits and assist existing staffs as and when required.
Requirements:
- Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
- Experience: Minimum 5 years of relevant experience in credit control or accounts receivable
- Experience in managing aging reports, sending reminders, resolving payment issues, and account reconciliation.
- Good working knowledge of Excel (pivot tables, VLOOKUP) and basic data analysis.
- Familiar with credit risk assessment and debt collection processes.
- Able to analyse debtor trends and provide basic forecast of expected receipts.
- Detail-oriented with a focus on numeric accuracy.
- Clear and professional in both verbal and written communication.
- Confident in handling difficult clients with firmness and diplomacy.
- Capable of working independently and taking initiative.
- Basic knowledge of ERP or credit control systems.
- Maintains accurate debtor records and reconciliations.
- Strong sense of professionalism and customer service in follow-ups and dispute resolution..
Management reserves the right to call only the most suitable candidates for an interview and may choose not to make any appointment as a result of this advertisement.