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Senior Credit Controller

  • Port Louis
  • Not disclosed
  • Permanent
  • Added 10/07/2025 
  • Closing 20/07/2025
  • Bianca BEGUE
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The Senior Credit Controller is responsible for ensuring effective management of company receivables through regular debtors follow-up, coordination with the Sales Department for timely payment collection, monitoring of advance payments, and timely submission of relevant reports.

 

Key Responsibilities: 

Operational Efficiency: 

  • Input, filing and follow-up on Invoices, Purchase Orders, Delivery Notes
  • Update immediate account – direct selling
  • Monitor Advanced Payment from local and international customers and coordinate with Sales Dept
  • Monitor, process, follow-up and report on local and international customers
  • Process creation of new customers’ account on system (Oracle)
  • Process MRA query as and when required
  • Report internally to Sales Dept for Paid Invoices
  • Report full Debtors per customer and MOH by Department on a weekly and timely basis as required
  • Archive, store and manage past files as per requirements
  • Assist in maintenance of the quality management system including auditing activities for continuing adaptability and suitability
  • Improve and maintain housekeeping and orderliness in the workplace
Revenue Generation: 
  • Copy Remittance and calculate Liquidated Damage (LQD)/Exchange Rate
  • Copy, calculate, update and process on Netsuite for Tax Deduction at Source (TDS), LQD, Gain on parity, Loss on Parity or excess for MOH, other ministries and private customers
  • Manage Debtors’ follow-up, update reminder list and chase accordingly
  • Follow-up large orders from assigned suppliers
Customer Experience:
  • Manage and participate actively in the resolution of customer complaints and follow up to prevent recurrence within predefined deadline.
Human Capital: 
  • Request required training, coaching or support as and when required to optimise performance of job to achieve objectives of the Department
  • Provide training, mentoring or coaching to new recruits and assist existing staffs as and when required.
 Requirements: 
  • Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
  • Experience: Minimum 5 years of relevant experience in credit control or accounts receivable
  • Experience in managing aging reports, sending reminders, resolving payment issues, and account reconciliation.
  • Good working knowledge of Excel (pivot tables, VLOOKUP) and basic data analysis.
  • Familiar with credit risk assessment and debt collection processes.
  • Able to analyse debtor trends and provide basic forecast of expected receipts.
  • Detail-oriented with a focus on numeric accuracy.
  • Clear and professional in both verbal and written communication.
  • Confident in handling difficult clients with firmness and diplomacy.
  • Capable of working independently and taking initiative.
  • Basic knowledge of ERP or credit control systems.
  • Maintains accurate debtor records and reconciliations.
  • Strong sense of professionalism and customer service in follow-ups and dispute resolution..
Management reserves the right to call only the most suitable candidates for an interview and may choose not to make any appointment as a result of this advertisement.

Ducray Lenoir Ltd

 

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