Sales and Administration Support

The Sales and Administration Support at Mont Choisy Group will be assisting the Sales team for the administrative functions and tasks forming part of the sales process.

Responsibilities :

1. Sales Support

• Welcome and assist walk-in clients at the showroom, ensuring a professional and friendly first impression.
• Respond to incoming enquiries via phone, email, and online platforms and direct them to the appropriate sales consultant.
• Assist sales consultants in preparing property brochures, listings, and marketing materials.
• Coordinate property viewings and manage appointment scheduling on behalf of the sales team.
• Follow up with prospective clients to gather feedback and maintain contact records.
• Support the preparation of sales contracts, offer documents, and related paperwork under the guidance of senior staff.
• Maintain and update the property listings database and CRM system with accurate client and property information.
• Build and maintain professional relationships with clients, developers, partners, and internal teams.

2. Administrative Duties:

• Manage the day-to-day administrative operations of the sales showroom.
• Monitor inventory and display materials; request replenishments as needed.
• Ensure compliance with legal, regulatory, and internal policy requirements (KYC/AML where relevant, data privacy, and consent forms)
• Maintain filing systems for both physical and digital documents, including contracts, lease agreements, and client records.
• Handle reception duties including managing correspondence, directing phone calls, and welcoming visitors.
• Prepare of “Call For Fund” letter for each customer verify name, address, lots, date of signature, etc. if applicable and follow up funds received and chase clients for payment not effected.
• Follow up of debtors
• Assist with data entry and report generation
• Order and manage showroom stationery, marketing collateral, and office supplies.
• Provide support for the preparation of weekly sales reports 
• Assist in Handing over of units

Any other cognate duties that may be assigned.

Education & Qualifications

• Diploma/ Degree in Business Administration or Business Management

Skills

• Strong verbal and written communication skills in English and French.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent organisational skills with strong attention to details.
• Customer-focused with a professional, friendly, and approachable demeanour.
• Ability to multitask and prioritise workload in a fast-paced showroom environment.
• Basic understanding of real estate processes and terminology is a plus
• Proactive and self-motivated with a willingness to learn and grow.
• Team player who works collaboratively with the sales team and other departments.
• Presentable and professional appearance, in line with showroom standards.
• High level of discretion and integrity when handling confidential client information.
• Positive attitude with strong problem-solving skills.

 Relevant Experience

• 0–2 years of experience in an administrative, customer service, or sales support role.

 What’s in for the candidate:

• Structured on-the-job training and mentorship from experienced real estate professionals.
• Clear career progression pathway within the company.
• Exposure to the full residential real estate sales cycle.
• A dynamic and supportive team environment in a modern sales showroom.