Sales Support (Aqua Science and Technology Ltd)

We are a leading company in desalination, water treatment, and pool maintenance seeking a dynamic, customer-focused Sales Support. You’ll help strengthen client relationships, ensure satisfaction, and support the Sales Team to foster long-term partnerships.

 Key Responsibilities :

Administrative Support:

• Manage paperwork, update databases, and organize sales reports to ensure smooth operations within the sales team. 
• Track sales leads and coordinate quotes. 
• Prepare and Submit Tenders , Sales Quotations & Related Technical Supports to customers.

Customer Service:

• Serve as the first contact for customers, promptly responding to inquiries and concerns.
• Facilitate clear and effective communication between the sales team and clients, ensuring that information is accurately relayed and understood.
• Provide customers with up-to-date product information and promotions.
• Assist in the development of sales presentations and proposals by gathering relevant information and materials.

Order Processing:

• Process orders accurately and ensure timely delivery by coordinating with internal departments. 
• Monitor the progress of orders from placement to delivery, ensuring all steps are completed correctly. 

Sales Team Coordination:

• Schedule appointments, manage calendars, and organize sales meetings and events to support the sales team. 
• Collaborate closely with sales representatives to provide necessary resources and assistance. 

Sales Reporting and Analysis:

• Prepare sales reports and presentations to provide insights into sales trends and performance metrics. 
• Analyze sales data to help the sales team make informed decisions and improve strategies. 

Sales Collateral Creation:

• Create sales materials such as brochures and presentations to effectively communicate the value proposition to potential customers. 

Skills Required

• Strong communication and interpersonal skills to build and maintain customer relationships.
• Detail-oriented with excellent organizational abilities to manage multiple tasks efficiently.

QUALIFICATIONS, SKILLS AND OTHER REQUIREMENTS:

• SC – HSC or Diploma in Sales / Marketing or Technical Field
• Excellent interpersonal and communication skills, both written and verbal.
• Proficient in CRM software and Microsoft Office Suite.
• Ability to multitask, prioritize, and manage time effectively.
• Detail-oriented with a commitment to accuracy and thoroughness.
• Demonstrated ability to work collaboratively in a team environment.