Sales Representative ( Axess Limited)
- Moka
- Not disclosed
- Permanent
- Added 16/05/2024
- Closing 23/05/2024
The Sales Representative actively seeks out and engages customer prospects.The Sales Representative will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability
Key Accountabilities and Duties
Sales:
- Assist in the supervision of reconditioning and detailing of trade-in vehicles.
- Assist in developing pricing strategies, balancing firm objectives and customer satisfaction.
- Contact and meet prospects on a daily basis to maximize profits and revenue.
- Create and send quotation/invoice to customers and prospects.
- Create and present proposal presentations to prospects when required.
- Participate in promotional activities or trade shows to build a strong network and market products or services.
- Build a productive working relationship both within and across department through clear communications using different forms to ensure effectiveness of the department.
- Continually develop knowledge relating to market trends and products within the marketplace via training and related methods.
- Achieve monthly, quarterly and annual sales goals.
- Negotiate purchase and lease programs for buyers.
- Assist in the promotion, selling and cross-selling of all applicable Axess products and solutions.
- Liaise with Axess brand employees/managers while ensuring a professional approach when dealing with customers for trade-in purposes.
- Liaise with Axess mechanical garage, spare parts, body and paint department for the reconditioning of trade-in vehicles.
- Liaise with back-office administration in order to deliver a first-class service to customers upon delivery of vehicle.
- Assist in the development of the approved pre-owned business activity by promoting and selling the vehicles; working closely with the pre-owned manager, Marketing and Digital team whilst ensuring the webpage is constantly up to date.
- Close monitoring of vehicles inventory in house.
Customer Relations:
- Greeting and assist indoor customer.
- Deal with all customers queries.
- Be the first point of contact by mail & phone and do follow up with the customers.
- Establish, develop and maintain positive business and customer relationships.
- Coordinate with service advisors for appointments.
- Assist in developing and implementing innovative methods/ideas to improve service and performance.
- Ensure all activities pertaining to pre-owned business are recorded in CRM
Administration of sales:
- Assist in the delivery of a best-in-class Pre-Owned car programmed for Axess
- Create and update the CRM on the DMS to follow up and report all sales.
- prepare the planning of visits.
Reporting:
Create periodic sales report.
Key Competencies:
· Communication Skills
· Selling skills
· Customer Relation
· Sense of organization
· Networking Skills
Experience, Education and knowledge:
· 3 years of relevant work experience and/or equivalent combination of education and experience.
· Languages: Native French, proficient English
· Education: Diploma/bachelor’s degree required, preferred with a strong emphasis on Marketing and business.
- Computer literate: DMS (Database Management System) & MS Office
- Holder of a clean morality certificate