Sales Executive - SME

We are seeking a Sales Executive – SME to drive growth within the SME segment by identifying and converting new business opportunities.

Main Duties and Responsibilities:

• Conduct daily field prospecting to identify and generate new SME opportunities within assigned regions
• Build, develop, and maintain strong customer relationships with SME owners, administrators, and decision-makers
• Present and pitch tailored Emtel solutions (Connectivity, Mobile, MBB, FTTB, ICT solutions) aligned with customer needs
• Actively convert prospects into customers through effective negotiation and value-driven selling
• Identify and drive cross-selling and upselling opportunities across the SME product portfolio
• Ensure a seamless and positive customer experience from onboarding through to after-sales support
• Manage customer queries, complaints, and service requests with timely follow-up and resolution
• Meet and exceed monthly and quarterly acquisition and revenue targets
• Build, manage, and maintain a robust sales pipeline with regular updates
• Monitor market trends, competitor offerings, pricing, and promotional activities
• Participate in campaigns, SME activations, and trade events to enhance brand visibility
• Support the execution of Emtel’s SME sales strategy and provide feedback to drive continuous improvement

Required Qualifications and Experience:

• Minimum HSC or equivalent qualification
• At least two (2) years of experience in sales and/or customer service
• Experience in face-to-face customer engagement will be an advantage

Required Skills and Aptitudes:

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Emtel Ltd reserves the right to call only the best candidates for the interview and not to make any appointment following this advertisement, nor to assign any reason whatsoever for accepting or rejecting any candidate.