SPA Receptionist - VICTORIA BEACHCOMBER RESORT & SPA

Provides efficient and prompt service to guests in accordance with Hotel standards and procedures; adheres to Hotel rules & regulations and performs ancillary duties.

• Greeted and welcomed guests, providing a positive and professional first impression. 
• Key skills to emphasize are appointment scheduling, phone etiquette, and knowledge of spa services. Highlight
• Fluent in English and French (Spoken) a third language will be an advantage
• Good communication and organisational skills.
• Scheduled and managed appointments using spa software or scheduling system. 
• Confirmed appointments and sent reminder notifications. 
• Coordinated with therapists and other spa staff to ensure smooth appointment flow. 
• Good knowledge of SGM
• At least 3 years’ experience in the field
• Promotes sales of products and up-sells in a polite and unobtrusive manner
• Be ready to perform odd hours including Sundays, Public Holidays, Cyclonic Day and special Days, i.e. Christmas’ & New Year’s Eve etc..