As Revenue Manager you will set and effectively communicate the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality.
Further you will actively participate in the production of the hotel’s annual budget and assist in the creation, update and evaluation of the hotel sales and marketing plan. You will be responsible for ensuring available technology (PMS & RMS) is fully utilized and understood according to the property specific business mix and requirements and to ensure optimal use.
You will then measure performance on all distribution channels, to ensure that fair market share is well achieved. Key areas of responsibility include:
Revenue Optimization:
- Help optimize room inventory and pricing to maximize hotel revenues.
- To continuously manipulate availability & rates while ensuring parity across all distribution channels. This allows maximum flexibility to capture all market buying patterns while optimising REVPAR.
System Support & Maintenance:
- Provide support in the management and maintenance of the Revenue Management Systems (RMS) and ensure data accuracy.
- Assist with troubleshooting system-related issues and coordinate with IT or external vendors for resolution
Training & Development:
- Assist in training hotel teams on revenue management tools, systems, and strategies.
- Stay updated with the latest trends, tools, and techniques in revenue management and share knowledge with the broader team.
Collaboration & Communication:
- Work closely with the hotel(s) general managers, S&M, front-office, Food & Beverage and Spa & Wellness teams to ensure that revenue strategies are effectively implemented at the property level.
- Communicate performance insights and recommend adjustments to hotel teams and regional leadership.
Qualifications
- Bachelor's degree in Hospitality, Business, or related field.
- 3-5 years of experience in a revenue management role within the hospitality industry.
- Proficient in revenue management systems (e.g., Opera, IDeaS, STR, or similar).
- Strong analytical skills with the ability to interpret complex data and provide actionable insights.
- Excellent communication and collaboration skills.
Technical Skills And Knowledge
- Strong numerical and analytical skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Attention to detail and accuracy.
- Familiarity with hotel operations and distribution channels.
- Proficiency in Excel and other analytical tools.
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