Restaurant Supervisor

Oversee daily restaurant operations and assists waiters and hosts on the floor during meal periods. Strives to maximize the financial performance in areas of responsibility.

DUTIES AND RESPONSIBILITIES:

·         Supervises food and beverage service staff 

·         Creates a positive team atmosphere among Team Members.

·         Treats all Team Members fairly, with respect.

·         Sets high standards for appropriate team behavior on shift.

·         Works with food and beverage staff to ensure proper food presentation and proper food-                 handling procedures.

·         Is capable of handling irate customers with a friendly/calm attitude.

·         Ensures product quality and great service.

·         Shows enthusiasm about guest within the restaurant.

·         Is flexible in dealing with changes/problems (e.g., being short staffed).

·         Has effectively forecasted restaurant needs.

·         Shifts priorities and goals as work demands change.

·         Priorities tasks effectively to ensure most important tasks are completed on time.

·         Delegates and follows-up effectively.

·         Taking Ownership of issues or tasks and also give detail update of the F&B manager

·         Seeks, listens and responds to Guest feedback..

·         Does not blame others; takes accountability for problems.

·         Effectively identifies restaurant problems through reports and can ideate & execute to                       resolve the same.

·         Proficiency in Point of sale ( POS ) software, inventory software, Restaurant guest                           satisfactory tracking software etc.