Reservation Officer (to be posted at the Head Office in Mapou)
- Pamplemousses
- Not disclosed
- Permanent
- Added 30/09/2022
- Closing 14/10/2022
We are looking for a motivated and talented Reservation Officer to join our 'Central Reservation Office' based in Mapou.
MAIN RESPONSIBILITIES:
- Use proper procedures to change or cancel reservations
- Input and process reservation correctly on the System
- Cooperate with the group of sales managers
- Ensure that all paperwork; e-mailing and faxing are completed in a timely fashion
- Responsible for processing room reservation by fax, phone and email
- Liaise closely with internal departments on reservation requirements
- Perform any cognate duties as may be assigned by Reservation Manager
- Check on a daily basis the arrivals and correspondences
- Take bookings/reservations in a timely and efficient manner from TO/clients, and manage them on the System
CANDIDATE'S PROFILE:
- Higher School Certificate or equivalent
- Professional Training from Hotel School will be a plus
- Previous experience in a similar position will be a plus
- Fluent in French and English, both written and spoken, a third language would be advantage
- Computer literate including hotel management system