Reservation Assistant

Main Responsibilities:

• Handle hotel/excursions and transfer bookings by email and tour operators’ online system
• Process reservations in the computer system
• Follow up of bookings with hotels
• Communicate with Hotel Representatives and other departments 
• Prepare agencies monthly accounts and follow-up of payment
• Perform any other duties in relation to the job when requested by management

Key Requirements for all posts:

• HSC or equivalent, Fluent in English and French both written and spoken
• Computer literate (Word–Excel–PowerPoint–Email)
• Excellent interpersonal, communication & customer relations skills
• Willingness to work odd hours including Sundays and Public Holidays
• Proactive, Trustworthy, outspoken and outgoing personality
• Listener, able to react in all situations, creative and sense of organization
• Ability to work under pressure and respect deadlines