Key duties and responsibilities A. Front Office & Reception Management - Greet and welcome clients, visitors, and suppliers in a professional and courteous manner
- Manage incoming calls, screen and redirect them appropriately
- Maintain visitor logbook and ensure compliance with security protocols
- Ensure reception area is clean, organised, and aligned with company image
- Handle meeting room bookings and ensure rooms are prepared for meeting.
B. Communication & Correspondence
- Receive, record, and distribute incoming mails, courier items, and documents
- Prepare outgoing correspondence (couriers, registered mail, internal dispatch)
- Maintain proper tracking of incoming and outgoing documents (register/log system)
- Liaise with messengers and drivers to coordinate dispatch and collection.
C. Administrative Support
- Provide general administrative support to departments (filing, scanning, photocopying, document preparation)
- Assist in preparation of reports, letters, and internal communications
- Maintain filing systems (physical and electronic) in an organised manner
- Support onboarding logistics (ID badges, workstation readiness, welcome packs)
D. Office Coordination
- Assist in travel arrangements and bookings when required
- Organise parking arrangements for visitors and employees
E. Compliance & Confidentiality
- Always ensure confidentiality of company and client information
- Adhere to company policies, including data protection and administrative procedures
- Maintain accurate administrative records for audit and operational purposes
Others: - Perform miscellaneous duties as assigned.
Qualifications - Minimum: Higher School Certificate or equivalent.
- Diploma in Administration, Office Management or related field is an advantage.
- 2 – 5 years’ experience in a similar role.
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