Welcome and assist guests at Hôtel des Cocotiers, handling check-ins, check-outs, reservations, and inquiries. Provide exceptional customer service while maintaining smooth front desk operations.
As a Receptionist at Hôtel des Cocotiers, you are the first point of contact for our guests and play a key role in ensuring a welcoming and seamless experience. You will manage check-ins and check-outs, reservations, guest inquiries, and requests, while maintaining accurate records and handling payments efficiently. Your role requires excellent communication and interpersonal skills, attention to detail, and a proactive approach to solving guest issues. By providing friendly, professional service, you contribute to the hotel’s reputation for outstanding hospitality and memorable stays.