Receptionist

The Receptionist is responsible for welcoming visitors, managing incoming calls, handling correspondence, and providing general administrative support to ensure smooth front-office operations. The role requires excellent communication, customer service, and organizational skills.

Key Responsibilities:

• Greet and welcome visitors in a courteous and professional manner.

• Direct visitors to the appropriate personnel and ensure they sign in and out as required.

• Manage the company’s main telephone line — answer, screen, and forward calls promptly.

• Handle incoming and outgoing correspondence (emails, couriers, mail, etc.).

• Maintain the reception area in a neat, clean, and organized manner at all times.

• Provide basic administrative and clerical support, including filing, photocopying, and data entry.

• Manage the booking of meeting rooms and coordinate meeting arrangements when required.

• Assist with employee and visitor inquiries and provide relevant information.

• Coordinate with the HR and Administrative teams for office supplies, courier services, and general support tasks.

• Monitor attendance of visitors and ensure security protocols are followed.

• Support company events, staff meetings, and communication activities when necessary.