Quality Officer

Riou Ocean Glass Ltd is a French-owned company specialising in the design and manufacture of innovative, high-performance glass products for both local and export markets. As part of our expansion, we are looking for a diligent, motivated and dynamic Quality Officer.

We are looking for a results-oriented & dedicated professional who will oversee all aspects of our glass production processes.
He / She will be responsible for ensuring that all products and services meet the highest quality standards set by the company.

Key Responsibilities :

The successful candidate will be mainly required for:

• Developing and implementing quality control processes and procedures to ensure compliance with the industry standards and regulations.
• Conduct root cause analysis using modern and updated techniques, suggest improvements processes, working methods and enhance overall Quality Management System.
• Conducting regular audits and inspections to identify areas for improvement and ensure adherence to quality standards.
• Collaborating with cross functional teams to establish quality metrics and goals, and monitor progress towards achieving them.
• Investigating and resolving customer complaints related to product quality, ensuring timely and effective resolution.
• Training and educating employees on quality control processes and procedures, promoting a culture of quality throughout the organization.
• Analyzing data and generating reports on quality performance, identifying trends and recommending corrective actions as necessary.
• Conducting supplier evaluations and audits to ensure the quality of incoming materials and components.
• Develop and implement production schedules to meet customer demands. Monitor and report on production performance and efficiency.
• Coordinate with the sales and procurement team to ensure adequate raw materials.          
• Implement quality control measures to ensure products meet quality standards.
• Monitor and report on production performance and efficiency.

Qualifications & Experience :

• Minimum: Bachelor’s degree (BSc) in Quality Management, Business Management or a related field- Engineering.
• Proficient in MS Office (Word & Excel) and working knowledge of an ERP system.
• At least 2-3 years’ experience in an industrial / Manufacturing and construction environment.
• Fluent in English and French (written and spoken) with excellent communication and interpersonal skills. 

Other Requirements :

• Ability to work independently and as part of a team, trustworthy with strong organizational skills.
• Ability to thrive in a high-pressure, fast-paced manufacturing business environment, meet customers deadlines and must be willing to perform at odd hours.
• Goal-oriented with a strong leadership, ensure the operations and run smoothly.
• Holder of a valid driving license.
• Knowledgeable in setting Quality Procedures.

How to Apply

Candidates should send their application letter, detailed CV outlining your qualifications  & experience and copies of reference letters to:

The Human Capital Manager
Riou Ocean Glass Ltd
MFD, Freeport Zone 5, Port Louis.