Porter
- Flacq
- Negotiable
- Permanent
- Added 25/07/2025
- Closing 24/08/2025
- Sohni Duljeet
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Welcome and greet guests upon arrival and departure as per One & Only Standards. Good luggage handling and personalized service with great care and courtesy, while demonstrating our Genuine Hospitality to all our guests at all time.
Duties and Responsibilities:
- Attending daily line up
- Responsible for the lobby cleanliness, bell desk, trolleys, luggage room and club cars
- Ensure all message/parcels are delivered in room a timely manner
- Prepare welcome towels and manage inventory
- Take ownership of all requisition needed
- Manage emails
- Update flight in system
- Answer telephone calls
- Ensure all activities are properly logged down with clear record at the bell desk
- Perform all duties, other than the above as requested by the hotel, company policies Deliver a personalized service escorting guest to their respective transfers.
- Read daily arrival and departure list
- Take record of all transfers daily
- Perform any cognate duties related to the job
- Ensure delivery of luggage as per hotel policy
- Assist guest with directions
- Work as a team to ensure that all departmental target/goals are achieved
- Ensure that corporate, divisional and departmental policies and procedures are adhered to at all levels
- Liaise closely with other departments and emphasizes on excellent inter-departmental relations
- Checklist need to be filled / filed and send to reporting line on a daily basis via mail.
- Liaise with inter department for all helicopter arrivals.
- Have constant communication with the airport team.
- Offer valet parking service
- Perform all duties, other than the above as requested by direct supervisor
Skills, Experience & Educational Requirements:
The desired qualification for this role is at least a School Certificate. The candidate should have experience in the same role in an International Ultra-Luxury resort and must be fluent in written and spoken English and French. The candate should have a valid driving licence and an updated Certificate of Character.