Payment Ops Executive

As a Payment Ops Executive you will be responsible for reconciling financial transactions, addressing payment-related inquiries, and collaborating with internal teams to maintain compliance with regulatory requirements.

Job Purpose:

As a Payment Ops Executive, the role is to oversee and execute payment processing tasks, ensuring the accurate and timely handling of deposits & withdrawals. You will be responsible for reconciling financial transactions addressing payment-related inquiries, and collaborating with internal teams to maintain compliance with regulatory requirements.

Key Responsibilities:

• Execute payment processing tasks, including processing deposits & withdrawals, accurately and efficiently.
• Reconcile financial transactions and promptly resolve any discrepancies to ensure accurate financial records.
• Address payment-related inquiries and issues from customers, providing assistance and resolution for payment disputes, failures, or delays.
• Generate regular reports on payment transactions, financial performance, and key metrics to support decision-making and compliance efforts.
• Collaborate with finance and accounting teams to ensure the accuracy and integrity of financial records and reporting.
• Ensure compliance with relevant regulations, legal requirements, and industry standards governing payment processing activities.
• Identify opportunities for process improvements and efficiency enhancements within the payment processing function.
• Stay updated on industry trends, best practices, and regulatory changes related to payment processing and financial transactions.
• Monitor payment processing systems and tools to ensure optimal performance and reliability.
• Assist in the development and implementation of fraud prevention measures and risk management strategies related to payment processing.
• Provide training and support to team members on payment processing procedures, systems, and compliance requirements as needed.

Experience & Qualifications

• Bachelor's degree in finance, accounting, business administration, or a related field.
• 2-3 years of experience in payment processing or financial operations, preferably in the gambling or gaming industry.
• Strong understanding of payment processing systems, methods, and regulations.
• Experience with financial reconciliation and resolving payment-related issues.
• Knowledge of accounting principles and financial reporting requirements.
• Familiarity with fraud prevention measures and risk management practices in payment processing.

• Proficiency in payment processing software and tools.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy in financial transactions and record-keeping.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Adaptability to changing priorities and deadlines.
• Commitment to integrity, confidentiality, and ethical conduct in financial transactions.

Attributes

• Organized and methodical approach to work.
• Proactive and results-oriented mindset.
• Customer-focused with a commitment to providing exceptional service.
• Ability to handle pressure and resolve conflicts or issues effectively.
• Continuous learner with a growth mindset, open to acquiring new skills and knowledge in payment processing and financial operations.