Operations Specialist

The Operations Specialist is responsible for ensuring all Purchase requests are converted to Purchase orders, Perform PO Modifications and ensure that SLA’s/ KPI’s target are adhered and assist in improving the process.

Key roles and responsibilities

1. Convert Purchase requisition to Purchase order by ensuring due diligence and adherence to SLA

2. Perform quality checks within the Purchase requisition (PR) and reject PR that does not meet business

    standards

3. Educating PR requestors/ creators on how to raise a quality Purchase requisition.

4. Assign quality PRs to Spot Buyers or PO Creation Specialists according to agreed SLA

5. Ensure usage of contract & Catalogue to drive automation

6. Monitor and reduce Retroactive purchase

7. Convert PR to PO by ensuring due diligence and adherence to SLA

8. Process all PO modifications, tickets and emergency queries raised by the business

9. Analyze Supplier Portal Report/ Tracking Report to evaluate PO status, past-due deliveries and supplier confirmation.

10. Perform Goods Receipt Process

11. Resolve VIM queries, Aerchain queries pertaining to a PO and liaise with relevant stakeholders.

12. Report analysis, delivery analysis and overdue controls.

13. Performing PROMS action plans.

14. Support on NPS

15. Perform MICS reporting.

16. Improve First time right PO

Qualification & Experience

 Behavioral Competencies