Night Manager - Trou Aux Biches Beachcomber

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Main responsibilities:

•  Welcomes and bids farewell guests with a positive and service-oriented attitude.
•  Deals with guests’ complaints, special requests and takes appropriate remedial actions.
•  Supervises Front Office operations such as, billing procedures/Check-ins & Check-outs during the evening and overnight shifts.
•  Focuses mainly on Front Office operations, night audit and Safety & Security.
•  Supervises other artisans on night shifts onsite.
•  Responsible for proper evacuation of guests and artisans in case of hazards such as fire.
•  Reports to Hotel Manager in case of major problems.
•  Ensures smooth operation front and back of house such as departures of artisans after service.
•  Follows previous duty reports.
• Takes handover from duty manager, FOM or AFOM
• Conducts at least two walk arounds (beginning of shift to check on guests, outlet closure and contractors; during night time with focus on safety and security)
• Gives handover / report in the morning to management

Please send your application letter with a detailed CV together with evidence of qualifications and experience:
Learning & Development Department
Trou Aux Biches Beachcomber Golf Resort & Spa
Contact Number: 204 6256
Closing date: by 19 April 2024

Note that only the most suitable candidates will be called for the selection exercise(s).Management thanks all other applicants in advance for their interest shown.We reserve the right not to fill the above post following publication of this notice.