JOB PURPOSE The job incumbent will be responsible for diagnosis and repairing customers’ equipment and perform tasks to ensure that equipment operate as per established standards and customer requirements KEY RESPONSIBILITIES Diagnose faulty equipment and ensure repair and perform general tes ...
JOB PURPOSE
The job incumbent will be responsible for diagnosis and repairing customers’ equipment and perform
tasks to ensure that equipment operate as per established standards and customer requirements
KEY RESPONSIBILITIES
Diagnose faulty equipment and ensure repair and perform general testing
Ensure to cascade to Senior or Chief Technicians in complex interventions or any issue affecting progress of repair
Ensure with overall technical team for constant system status update, necessary technical remarks, resources & items cost
Liaise with customer service department on technical matters for prompt feedback to customers
Carry out outdoor interventions
PROFILE
Certificate from a technical or vocational school or equivalent
Specialisation in IT, cellphones and audio visual would be an advantage
Minimum of 3 years proven experience in servicing and repairs of respective product
Be a good team player with the ability to work on own initiative and meet tight deadlines
Holder of a valid driving license