IT support Officer

We are currently seeking an IT Support Officer to join Linkopia Mauritius Ltd.

Person to fill this respective position will be responsible for the general IT support of the organisation as well as providing assistance via phone and email.


RESPONSIBILITIES:

1. Troubleshooting issues - support for daily computer use and issues
2. Working closely with the Systems Administrator on server and networking projects. 
3. Assisting in integrating and implementing a range of technical updates. 
4. Installing new IT equipment and software. 
5. Providing face-to-face and remote IT support

YOU WILL NEED

• HSC / Diploma/ Degree in computer science 
• Experience in troubleshooting Windows environment
• Experience in networking and troubleshooting including both software and hardware will be a definite advantage. 
• Knowledge about PBX and VOIP functionality will be a definite advantage. 
• To have the will to learn and work in team. 
• To be able to work during on flexible shift and take necessary actions toward any technical issues that may occur. 
• To be responsible and able to work under pressure. 
• To have strong knowledge of PCs 
• To have experience in supporting Windows environments. 
• Proven ability to problem-solving. 
• Good interpersonal and communication skills.