Plans, organises and coordinates activities of the Housekeeping Department so as to cost effectively provide quality service to guests in line with the hotel policies, procedures and standards.
Plans short and long term objectives of the Department in consultation with the Room Division Manager.
Organises the department according to directives from the Rooms Division Manager, in conformity with the hotel policies, procedures and standards.
Plans, coordinates, controls and supervises departmental activities.
Develops, defines and reviews the Departmental SOP’s.
Adheres to and ensures compliance with the Hotel’s Rules and Regulations, Standards and Procedures.
Ensures a regular check and preparation of room status report for submission to Front Office.
Ensures proper supply of materials and services to guests as per Hotel policies, procedures and standards.
Conducts regular checks in rooms, corridors and surroundings to ensure maintenance of standard of establishment.
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