Hostess

Welcome guests in the best possible manner, manage and optimize sitting, take care of guests’ restaurants booking and ensure upselling

We are looking for a Hostess to join our team at C Beach Club

Responsibilities

• Handle customer efficiently through appropriate interaction and action and/or referral to management.
• Converse with guests to obtain feedback and suggestion for improvement.
• Take reservation for guests, check table reservation and escorts guests to their table and seats them and ensure guests are seated in allocated tables.
• Communicate guests’, visitors’ or repeaters’ preference of meals, drinks, cocktails and special requirements (e.g. allergies).
• Check and confirm all reservations and records them in the appropriate logbook.
• Ensure proper billing and cashiering is done as and when required.
• Increase sales by making suggestions, answering guests’ questions about the theme evenings, à la carte” or menu and making use of suggestive selling techniques.

Qualification & Experience

• Basic theoritical knowledge (secondary level) and/or prior professional experience in the related field
• Fluent in English and French, a third language would be an advantage