Head Waiter (Chef de Rang)

To maintain appealing display, cleanliness, order of the restaurant, to take orders and to deliver professional and friendly service to guests in allocated section of restaurant and during various catering functions, as per the Hotel’s standards.

Restaurant Operations

• Participates in table setting and restaurant set-up and in clearing of tables and service stations on a daily basis, as instructed by the Restaurant Supervisor.
• Assists Team Members in set up for various facilities or functions.

Orders Taking & Processing

• Takes orders and notes on appropriate form as per the Hotel’s standard.
• Actions food and beverage orders as soon as possible and follows up to ensure if they are processed efficiently within standard time parameters.
• Informs kitchen or bar about orders as soon as any food item or drink is ordered by guests.
• Double checks tray before serving guest to ensure food and beverages items tally with orders.

 Billing Procedures

• Forwards orders to cashier for input .
• Presents bill to client for settlement.

Other Cognate Duties