HUMAN RESOURCES AND LEARNING MANAGER

Lead and maintain a fully functioning Human Resources department, including employment, screening of applications, referrals, personnel record keeping, onboarding process, compensation and benefits, performance management, staff discipline and Human Resources administration:

• Drive and coordinate all processes for work and residence permits
• Prepare the yearly human resources staffing and payroll budget by required deadline and ensure adherence
• Ensure adequate staffing coverage at all times and develop contingency plans
• Develop efficient hiring plans and rosters based on seasonal fluctuations
• Ensure timely issuance of payroll in accordance with Workers Rights Act and Catering & Tourism Act or other regulations
• Control labor costs and validate overtime
• Drive the timely execution of performance management cycles
• Conduct probationary assessments within the designated timeframe
• Address employee grievances and resolve conflicts
• Ensure a good standard of employee conduct and initiate disciplinary procedures
• Arrange training and development programs
• Monitor employee performance to identify exceptional contributions
• Ensure workings and return of statutory contributions, HRDC Claims and Processing
• Monitor leave and attendance policies, approval process and leave records
• Manage work schedules, overtime and rosters
• Deal with lateness and absenteeism, security and safety matters
• Handle leave requests and accurate attendance records, including paid time-off and overtime for payroll processing
• Monitor staff attendance and manage employee leaves and replacements
• Ensure compliance to the hotel’s Health & Safety policy, Health & Safety at Work Act
• Oversee all matters related to staff facilities, i.e, accommodation, employee transportation, canteen and staff restrooms, etc.
• Ensure that the hotel HR operational policies, Standard Operating Procedures and Processes, Rules and Regulations are adhered to at all times
• Organize and participate in job fairs and career events
• Conduct training on grooming, perform daily grooming verifications and ensure all staff adhere to internal grooming policy

Core Competencies:

Bachelor's degree in Human Resources Management

Minimum 5 years of HR management experience, preferably in the hospitality industry

Well versed in Workers Rights Act, Catering & Tourism Act and HR practices

Proficient in Sicorax payroll system and HR procedures

Firm grasp of mathematics, payroll calculations and data analysis

Capable of handling multiple tasks at a time and meet deadlines

Ethical and can deal with employee matters confidentially

Well-disciplined with a good and positive attitude

MQA Approved Trainer

First Aider